Nell's Frequenly Asked Questions

Is Nell a dating app?

No. Nell is a place for women looking to make female friends and expand their current social circle. There are enough dating apps out there, Nell is an app for friendship.

How old do I need to be to use Nell?

You need to be 18 or older to use Nell. 

Is Nell free to use?

Right now, yes! Currently, Nell is being offered to our early adopters for free while we build a base of users. 

How can I pause matching?

You can pause your matching by visiting “Update Profile” in the App where you select “Pause Matching.”

Can I delete my profile?

Yes. To delete your profile on the Nell App, visit “Update Profile” and select “Delete Profile.”

Is Nell Safe?

The safety of the Nell community is our highest priority. We don’t share any of your personal information with other users. We encourage you to be cautious when sharing personal information and meeting up with newly matched friends. We also suggest omitting photos that show you in specific locations that you frequent, for example, your go-to restaurant or favorite dog park. 

Do not hesitate to use the Block and Report features in the Nell app. We review all reports to keep out spam, fake profiles, and anyone who violates our community guidelines. All reports are completely anonymous, so a reported user will never know who flagged their account.

When using the Nell app, we have implemented multiple safety features, intended to protect users while they’re matching, including 6-factor authentication and verified profile photos.